Dyson loses Consumers Reports recommendation for its stick vacuums after survey finds nearly half break within first five years

The British firm's stick vacuums have been downgraded by the U.S. magazine
The products costing up to £540 scored just two out of 10 in a reliability test 
Customers reported a dead battery as the most common problem with them  

한인들도 많이 사용하는 고급 청소기인 다이슨 무선 스틱형 배큠이 '컨수머리포츠'(Consumer Reports)의 추천 모델 지위를 잃었다.

미국 최고 권위를 자랑하는 소비자 전문평가지 컨수머리포츠는 구입 후 5년 내로 절반 가까운 제품이 고장난다는 이유를 들어 다이슨 배큠 구입을 앞으로 추천하지 않는다고 최근 발표했다. 

이같은 내구성 부족 때문에 다이슨은 컨수머리포츠의 신뢰도(reliablity) 평가에서 10점 만점에 단 2점을 받는 데 그쳤다.

컨수머리포츠는 2016년 평가에서 다이슨을 최고의 스틱형 배큠이라고 극찬한 바 있다.   

이 잡지에 의하면 다이슨의 스틱형 배큠은 모델에 따라 미국에서 300~700달러에 판매되고 있다.

컨수머리포츠는 배터리가 죽는 것을 가장 흔한 문제점으로 꼽았다.

소비자들은 "다이슨 청소기의 성능이 급격하게 떨어진다" "매우 속이 상한다" 등으로 제품사용 소감을 표현했다.



The products are on the market for between £230 and £540, according to the American magazine's website.  

Customers reported a dead battery as the most common problem with their Dyson stick vacuum. 

More than one in 10 consumers also found that the brush had stopped working within three years, which the testers said was higher than average. 

One dissatisfied user said the cleaner's performance had 'degraded quickly' while another called it 'extremely frustrating'.  

Responding to the findings, Dyson said their own tests and surveys 'differ from the reliability predictions made by Consumer Reports'. 

'Dyson goes to the limit to create machines that perform exceptionally, are delightful to use, and last a long time,' the company said. 

Some of the firm's upright vacuum cleaners are still on the recommended list, Consumer Reports said.  

Last month the firm's Brexit-backing owner Sir James Dyson announced he would relocate the Dyson head office from the UK to Singapore. 

The bombshell announcement will mean Dyson is no longer a British registered company and Singapore will become its main tax base. 

It is the second blow Dyson has dealt to Brexit Britain after last year's announcement that it will manufacture its new electric cars in Singapore, rather than the UK. 

Two of Dyson's senior executives will move to Singapore initially, with the head count to grow over the coming years. 

The announcement was made alongside Dyson's full year results for 2018, when profits topped £1billion for the first time.

Turnover rocketed 28 per cent to £4.4billion and profits jumped 33 per cent to £1.1billion thanks to the success of products such as its Supersonic hairdryer.